Users & Access

The Users & Access section lets you manage team permissions across your Zotlo organization. You can invite teammates, assign roles, restrict access to specific projects, and update or remove users at any time.

Zotlo supports organization-level and project-level access control, allowing you to create a secure and collaborative workspace.

Inviting Users

You can invite teammates in two ways:

1. Organization-level invitation

The user joins your entire organization and can be assigned roles across all projects.

2. Project-level invitation

The user is added only to selected projects and roles apply only to those projects.

After sending an invitation, you can update the user's role or remove access directly from the Users & Access page.

Roles & Permissions

Zotlo includes five predefined roles. Each role defines which actions a user can perform across projects and account settings.

Role Overview

Role
Description

Account Owner

The owner of the Zotlo organization. Has full permissions. This role exists only for the account creator and cannot be changed.

Account Admin

Has the same full permissions as the Account Owner. Can manage all projects, users, billing, and account-level settings.

Project Admin

Manages the projects they are assigned to. Can edit settings, checkout flows, products, subscriptions, and configurations for those projects.

Operator

Performs operational tasks (e.g., refunding payments, managing subscriptions) for assigned projects, but cannot edit project configuration.

Reporter

Read-only access to financial reports and analytics for assigned projects. Cannot make changes.

Permission Matrix

Below is a simplified permission model to help you understand what each role can do.

Account Owner
Account Admin
Project Admin
Operator
Reporter

Create/Delete Project

Manage Project

Manage Checkout

Manage Sales Flows

Manage Package Prices

View Traffic & Conversion Statistics

View Revenue Reports

Subscription Management

Refund

Financials/Billing

Account Management

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