Customer Management

Zotlo Customer Management helps you track user activity, manage subscription lifecycles, handle refunds or disputes, and offer a seamless self-service experience through the Customer Portal.

In this section, you can explore the following topics:

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Tracking Payments

Monitor all user payments, renewals, and one-time transactions to maintain full visibility over customer purchase activity.

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Managing Subscriptions

View and update subscription statuses, change plans, and handle lifecycle events such as renewals, grace periods, or cancellations.

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Refunds & Disputes

Process refunds, evaluate dispute cases, and manage resolutions securely and consistently.

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Customer Portal

Provide users with a branded self-service portal to manage their subscriptions, update payment methods, or review billing history.