Payments Status Codes

Payment service responses are converted into standard error codes by Zotlo and returned. This way, the same error code is received, making it easier to take action, even with different payment providers.

Code
Message

E0000000

There was an issue with the payment. Please try again later.

E0000050

There was an issue with the payment. Please try again later.

E0000001

The transaction was terminated before clicking the payment button.

E0000002

The transaction failed due to insufficient card limit.

E0000003

The transaction failed because the security verification could not be completed successfully.

E0000004

The transaction failed. Please contact your bank.

E0000005

Due to a technical error, your transaction could not be completed. Please try again. Thank you for your understanding.

E0000006

The payment process was canceled by the user.

E0000007

Your card is not enabled for online transactions. Please contact your bank.

E0000008

The transaction failed due to security policies.

E0000009

The transaction failed because an invalid card number was entered.

E0000010

The transaction failed because the card expiration date was incorrect.

E0000011

The transaction was canceled because the user did not approve it.

E0000012

The transaction could not be completed because the limit was exceeded.

E0000013

The payment could not be completed due to an incorrect amount.

E0000014

Your subscription could not be activated because the 3DS security verification failed.

E0000015

The payment was not approved by your bank.

E0000016

The payment was not approved by your bank. Please contact them for more details.

E0000017

The CVV code entered is incorrect. Please check and try again.

E0000018

The credit card you used was not approved. Please try a different card.

E0000019

Your credit card has expired. Please try another card.

E0000020

The transaction was not approved because the verification code was entered incorrectly multiple times.

E0000021

Due to a technical error, your transaction could not be completed. Please try again.

E0000022

Your credit card is not supported by the current payment provider. Please try another card.

E0000023

The credit card you used was not approved. Please try a different card.

E0000024

The expiration year of the card was entered incorrectly.

E0000025

The expiration month of the card was entered incorrectly.

E0000026

The expiration date of the card was entered incorrectly.

E0000027

We are experiencing unforeseen changes in transactions in your region. We are working to resolve your request as quickly as possible.

E0000028

The transaction failed due to insufficient wallet balance.

E0000029

The credit card you used was not approved. Please try a different card.

F0000000

Your transaction could not be completed. Please contact customer service.

F0000001

Your transaction could not be completed. Please contact customer service.

F0000002

Your transaction could not be completed. Please contact customer service.

F0000003

Your transaction could not be completed. Please contact customer service.

F0000004

Your transaction could not be completed. Please contact customer service.

F0000005

Your transaction could not be completed. Please contact customer service.

F0000006

Your transaction could not be completed. Please contact customer service.

F0000007

Your transaction could not be completed. Please contact customer service.

F0000008

Your transaction could not be completed. Please contact customer service.

F0000009

Your transaction could not be completed. Please contact customer service.

F0000010

Your transaction could not be completed. Please contact customer service.

S0000001

The payment was successfully completed.

R0000001

You need to be redirected to the provided link to complete the payment.

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